New release – leaving iOS 3.1 behind…
This week has been a busy one – we have released a new update for our iPhone app, based on the same code we use in our iPad app. With this new release, we are seeing a few crashes with some really old versions of the iPhone OS – like version 3.1 or earlier. So, if you update to our current version, please be sure you update your iPhone OS to the current version first.
Tips for New Customers: Login is Case SensiTive
- Login is case-sensitive (a few folks got confused because they capitalized a letter in their email address in the registration form, and was not in the login form – they must be the exactly the same)
- The control bar is in ‘semi-transparent’ mode by default – harder to see until you know it’s there. The button to open the keyboard is in the top left.
- Touchscreen mode is OFF by default. This means you can move the cursor with taps and swipes like you would with a regular mouse (this is typical of most VNC- or RDP type applications like LogMeIn). Tap the Settings icon (middle icon on the control bar – looks like a gear) to try in Touchscreen mode
- To exit Settings, tap the settings icon again
More updates as they come along…
Posted in: Support, tips & tricks